For incoming messages that are not readable, open the message, click on "Other Actions" in the "Actions" tab > Encoding > Chinese Simplified. The type of Chinese Simplified font doesn't seem to matter much. This can still leave unreadable characters in the subject line though.
Monday, July 06, 2009
Chinese characters in Microsoft Outlook 2007
Go to Tools > Options > Mail Format (tab) and then: Select drop down option "Western European (Windows)" encoding for outgoing messages
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